Last updated: 25 June 2026

This Privacy & Cookie Policy explains how Perth Landscaping & Gardening (ACN 604 734 698) (“we”, “us” or “our”), which operates the website at perthlandscapinggroup.com.au, collects, uses, discloses and protects your personal information. We are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using this website, signing up to our newsletter, or submitting an enquiry, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We collect personal information in the following ways:

  • Information you give us. When you contact us or subscribe to our newsletter through our website forms, we may collect your name, email address, and any other details you choose to include in your message.
  • Information collected automatically. When you visit our website, we and our analytics and advertising providers may automatically collect technical and usage information, including your IP address, approximate location (country/region), device and browser type, pages visited, referring website, and how you interact with our content. Most of this is collected through cookies and similar technologies (see Section 3).

2. How we use your information

We use the personal information we collect to:

  • respond to your enquiries and provide our services;
  • send you newsletters, updates and marketing communications where you have requested them or otherwise consented (you can opt out at any time — see Section 4);
  • understand how visitors use our website so we can improve it (analytics);
  • measure, and where applicable personalise, our advertising;
  • maintain the security and integrity of our website; and
  • comply with our legal obligations.

3. Cookies and tracking technologies

Cookies are small text files stored on your device. We use cookies and similar technologies in the following categories:

  • Essential cookies — necessary for the website to function and to remember your privacy choices. These are always active.
  • Analytics cookies — we use Google Analytics 4 (deployed via Google Tag Manager) to understand how visitors find and use our website. This helps us improve our content and services.
  • Marketing cookies — where enabled, we may use Google Ads and the Meta (Facebook/Instagram) advertising pixel to measure the performance of our advertising and to show relevant ads to people who have visited our website (remarketing).

We use Google’s Consent Mode to manage how these technologies behave based on your location and choices. If you are visiting from the European Economic Area, the United Kingdom or Switzerland, non-essential cookies are disabled until you consent via our cookie banner. If you are visiting from Australia or elsewhere, analytics and advertising cookies may be active by default, and this policy serves as notice of that collection. You can change your preferences at any time using the “Cookie settings” link in our website footer.

You can also control or delete cookies through your browser settings, and you can opt out of certain tracking directly with the providers — for example via Google’s Ads Settings and Meta’s ad preferences. Blocking some cookies may affect how the website works.

4. Email marketing and newsletters

If you subscribe to our newsletter, we use your email address to send you updates, offers and relevant content. We manage these communications through a third-party email marketing and customer relationship management (CRM) platform that stores your contact details on our behalf. Every marketing email includes an unsubscribe link, and you can opt out at any time by using that link or by contacting us.

5. Disclosure of your information

We do not sell your personal information. We may disclose it to:

  • Service providers who help us operate our business and website, including our email/CRM platform, website hosting and IT providers;
  • Analytics and advertising partners, including Google and Meta, in connection with the technologies described in Section 3; and
  • Authorities or other parties where required or authorised by law.

Overseas disclosure. Some of our service providers (including Google and Meta) are located outside Australia and may store or process your information overseas, including in the United States. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

6. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. When it is no longer needed, we take reasonable steps to destroy or de-identify it.

8. Your rights

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, out of date or incomplete. You may also withdraw your consent to marketing or non-essential cookies at any time. To make a request, please contact us using the details in Section 12.

9. Children’s privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Third-party links

Our website may contain links to other websites that we do not operate. This policy does not apply to those websites, and we encourage you to review their own privacy policies.

11. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions about this policy, wish to access or correct your information, or would like to make a privacy complaint, please get in touch via our contact form. We will respond to your request within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.